Student Grievance Redressal Committee

Student Grievance Redressal Committee (SGRC)

Rajkiya Mahvidyalaya Chinyalisaur has constituted a Committee to handle and solve the grievances of the students and to promote and maintain a sustainable, unbiased & positive educational environment. It involves a process of investigation in which the ‘Students Grievance Redressal Committee enquires and analyses the nature and pattern of the grievances in a strictly confidential manner.

List of Student Grievances : -

a) Grievance related to Admission

• Admission contrary to merit determined
• Irregularity in the process
• Refusal to admit in accordance
• Demand for money in excess
• Violation of any law regarding reservation of seats
• Delay in payment of scholarships

b) Academic Grievances

• Academic Qualityd
• Academic Integrity dispute
• Class time table
• Inadequate learning resources (IT, Library, Labs / Equipment, etc.)
• Attendance/directed reading
• Co-curricular activities
• Grade Dispute
• Publishing false or misleading information and not based on facts
• With holding of or refusal to return any of the documents
• Non-transparent or unfair practices adopted
• Denial of quality of education
• Classroom conduct
• Regularity & punctuality
• Any discrimination/victimization of students
• Registration / Re-registration / Student Records
• Common services (Transportation / Canteen / Medical, etc.)
• Identity Cards
• Fees and Dues
• Conflict between students of same Program

c) Against Faculty and Staff

d) Grievance related to the Examination

• Mid-Semester / End-Semester / Supplementary exam scheduling/date sheet
• Evaluation of answer books Grading / results
• Re-checking/ Re-evaluation
• De-barred / Year back cases
• Internal Assessment

e) Grievance related to Amenities & Services

f) Grievance related to student conflicts

g) Harassment by fellow students or faculty/ staff etc.

h) Grievances of alleged discrimination

• SC/ST/OBC
• Minorities
• Persons with disabilities

i) Others

• Any action initiated/taken contrary to the Ordinances, Rules ,Regulations and Guidelines of the institution

Anti-Sexual Harassment Committee: -

Anti-sexual harassment as the name suggests, is an internal complaints committee to receive and redress complaints of sexual harassment. A committee has been constituted for the redressal of Complaints by the Aggrieved person and making recommendations for resolution to the management team.

Anti-Ragging Committee: -

An Anti-Ragging Committee has been established in the college inculcating a Culture of a Ragging Free Environment in the Campus. The anti-Ragging committee is involved in designing strategies and action plans for curbing the Menace of Ragging in the college by adopting an array of activities. The Committee conducts awareness programmes from time to timein campus.

Time taken to resolve the Grievance: -

• The SGRC shall send its report with recommendations, if any, to the competent authority of the institution concerned and a copy thereof to the aggrieved student,preferably within 15 working days from the date of receipt of the complaint.
• Any student aggrieved by the decision of the Student Grievance RedressalCommittee may prefer an appeal to the ombudsperson, within 15 days from the date of receipt of such decision.
• The Ombudsperson shall make all efforts to resolve the grievance within 30 days of receiving the appeal from the aggrieved student(s).

Student Grievance Redressal Committee

S.No.	Name of the Faculty	Role in Committee	Mobile Number
1.	Dr.Pramod Kumar	Co-ordinator	8126052915
2.	Dr.Rajni Lasyal	Member	9634461412
3.	Mr. Brijesh Chauhan	Member	8126884808
4.	Mr. Vineet Kumar	Member	9410370152
5.	Dr. Monika Aswal	Member	7060089469

Student Representatives

S.No.	Name of the Faculty	Class	Mobile Number
1.	Durgesh Bhatt	B.A. IV Semester	9548188592
2.	Suman Rana	B.Sc. IV Semester	7417906372

• → Student Grievance Cell Form
• → University Grants Commission (Redressal of Grievance of Students) Regulations, 2023